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| Report Caster Error | Login/Join |
| Master |
Can anybody tell what this error means? and how to resolve this? The error I'm getting is below, Starting worker thread Error connecting to the WebFOCUS Reporting Server EDASERVE: EDA SQL STATUS (-9) Starting task: Test report(test) Task type: EDA RPC Procedure name: test Connecting to server EDASERVE with execution id rcaster Task error:Connection refused: connect No report to distribute. Error sending brief notification to support@abc.comCould not connect to SMTP host: localhost, port: 25; nested exception is: java.net.Connec Error sending log report notification to support@abc.comCould not connect to SMTP host: localhost, port: 25; nested exception is: java.net.C Error sending notification. Thanks WFConsultant WF 8105M on Win7/Tomcat | ||
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| Expert |
Kamesh, EDA -9 error is authentication problems, meaning that it cannot sign on to the server. Check your RC user id settigns etc. T
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| Master |
But the same userid works for one job. I'm not sure why that job only running good and all other jobs are failing. WFConsultant WF 8105M on Win7/Tomcat | |||
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| Virtuoso |
A -9 means that it cannot find the server. A -17 is an authentication problem. Check the configuration and ensure the "Webfocus server list/EDASERVER/Server Config/Use URL/URL" is correct. You probably have the wrong port number. "There is no limit to what you can achieve ... if you don’t care who gets the credit." Roger Abbott | |||
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| Virtuoso |
Is this an 'old job'. When we went from 4.3.6 to 5.3.4, we had issues with getting id's and passwords assigned by who was running as the conversion put in an id the 'user' wasn't supposed to use or could use. Leah | |||
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| Master |
Leah, yes this is the old job we moved to different server. Both the servers are having same version. DHagen, I did that already. Do you know where I can get the explanation document for that setting? The port by default is 8120 OR it may vary based on installation setting. WFConsultant WF 8105M on Win7/Tomcat | |||
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| Virtuoso |
The port would have been selected at install time. 8120 is the default. You should confirm two things: 1) that your webfocus server is actually listening on port 8120. 2) the domain-name of the JDBC connect string is accessable from the machine where RC is installed and running. Veryify your port by loggin onto the WF client admin console, and look in the "Reporting Servers/Remote Services" option. Select EDASERVER, and click modify to see the actual machine name and port number that WF is using. An example JDBC connect string: jdbc:eda:\\mywfserver:8120;server=; I have come across many situations where the domain-name (mywfserver) has been changed by IT, or is not accessable from the install machine. And, as I stated above, this is not an authentication problem. A -9 error means that that RC is making a request, but there is nothing physically there to respond. "There is no limit to what you can achieve ... if you don’t care who gets the credit." Roger Abbott | |||
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| Master |
Hi dhagen, Yes I checked the machine name and port number, those seems correct. I donno know how I can check the jdbc connection. Still I'm getting error in RC. Thanks WFConsultant WF 8105M on Win7/Tomcat | |||
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| Virtuoso |
Some questions: - Is report caster installed on the same machine as the webfocus server? - Are there firewalls in your environment? - Are these machines protected by a PKI (e.g. Entrust or ClearTrust)? - Can you ping the domain name (myserver) while logged onto the report caster server? That is about all I can think of for now "There is no limit to what you can achieve ... if you don’t care who gets the credit." Roger Abbott | |||
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| Master |
Hi dhagen, Finally it works fine. The problem was in the Reportcaster server configuration. The servername in url we are specifying in Dataserver is the servername where we installed our reportcaster. The servername in MREInfo url is the servername where we installed our webfocus client. Previously I had both servername as different. When I change those to point proper servers. It worked. Thanks for your suggestions. Thanks WFConsultant WF 8105M on Win7/Tomcat | |||
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