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As of December 1, 2020, Focal Point is retired and repurposed as a reference repository. We value the wealth of knowledge that's been shared here over the years. You'll continue to have access to this treasure trove of knowledge, for search purposes only.

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TIBCO Community is a collaborative space for users to share knowledge and support one another in making the best use of TIBCO products and services. There are several TIBCO WebFOCUS resources in the community.

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RMM
Silver Member
posted
I have 2 users that use a report for the better part of the day. They access the report through my company's WebFOCUS portal and keep the report up to view from time to time. They regularly refresh (F5) the report as well, but after not refreshing the report for like 20 minutes or so, the report times out on them. What is the best way to resolve this issue? I believe it would be to increase the IE KeepAliveTimeout value on their 2 machines. I don't think raising the Apache Tomcat web server KeepAlive function would be beneficial since it would slow the server down overall.

This message has been edited. Last edited by: Tamra,


WebFOCUS 8
Windows, All Outputs
 
Posts: 47 | Registered: February 02, 2016Report This Post
Squatch
Master
posted Hide Post
There is a portal refresh option in my version of WebFOCUS. If it is available in your version, you could set it to refresh every so often. That might prevent the report from timing out as well.


App Studio
WebFOCUS 8.1.05M
Windows, All Outputs
 
Posts: 594 | Location: Michigan | Registered: September 04, 2015Report This Post
RMM
Silver Member
posted Hide Post
Where is this portal refresh option?


WebFOCUS 8
Windows, All Outputs
 
Posts: 47 | Registered: February 02, 2016Report This Post
Squatch
Master
posted Hide Post
When you first drag a resource into a portal panel, at the bottom there should be a "Properties" tab. Underneath it should read "WebFOCUS Resource" followed by an "Auto Refresh" checkbox to the right. Below that will be a "seconds" count that you can change. It can go up to 100 seconds before it has to refresh again.

I'm not sure when it was introduced, but I think it was recently. It is present in 8.1.05.


App Studio
WebFOCUS 8.1.05M
Windows, All Outputs
 
Posts: 594 | Location: Michigan | Registered: September 04, 2015Report This Post
Waz
Expert
posted Hide Post
Its in 8.1.04 as well


Waz...

Prod:WebFOCUS 7.6.10/8.1.04Upgrade:WebFOCUS 8.2.07OS:LinuxOutputs:HTML, PDF, Excel, PPT
In Focus since 1984
Pity the lost knowledge of an old programmer!

 
Posts: 6347 | Location: 33°49'23.0"S, 151°11'41.0"E | Registered: October 31, 2006Report This Post
RMM
Silver Member
posted Hide Post
That will not work. IT only goes up to 99 seconds. I'll probably create a reload button to reestablish the TCP/IP connection.


WebFOCUS 8
Windows, All Outputs
 
Posts: 47 | Registered: February 02, 2016Report This Post
eric.woerle
Master
posted Hide Post
RMM,

The timeout you are experiencing isn't from the report itself timing out. It sounds like it is the users log in getting disconnected. How are you connecting to the portal? are you using a third party SSO for authentication? Is all of your security handled by WebFOCUS. If its all handled by WebFOCUS, you can look at the Administration console and see if you can adjust the length of a user session, otherwise if your using SSO, you would have to talk to the person in charge of that tool to see how long a session remains active.


Eric Woerle
8.1.05M Gen 913- Reporting Server Unix
8.1.05 Client Unix
Oracle 11.2.0.2
 
Posts: 750 | Location: Warrenville, IL | Registered: January 08, 2013Report This Post
Doug
Expert
posted Hide Post
OK, so now that I have a WebFOCUS Resource embedded in a tab in my portal, with an auto refresh. Now I want to change the duration. However, I don't see the auto refresh setting when I edit the portal. So, how do I change that timing on it?




   In FOCUS Since 1983 ~ from FOCUS to WebFOCUS.
   Current: WebFOCUS Administrator at FIS Worldpay | 8204, 8206
 
Posts: 3132 | Location: Tennessee, Nashville area | Registered: February 23, 2005Report This Post
Todd_Wallace
Member
posted Hide Post
Ran across this old thread and am trying to do something similar. I did not find a way to change the duration but if you put it on the portal again you can set it the first time again. So recreate it.


WebFOCUS 8.1.05
Windows-iSeries DB2, All Outputs
HTML
 
Posts: 29 | Location: Cincinnati, OH | Registered: August 23, 2011Report This Post
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