As of December 1, 2020, Focal Point is retired and repurposed as a reference repository. We value the wealth of knowledge that's been shared here over the years. You'll continue to have access to this treasure trove of knowledge, for search purposes only.
Join the TIBCO Community TIBCO Community is a collaborative space for users to share knowledge and support one another in making the best use of TIBCO products and services. There are several TIBCO WebFOCUS resources in the community.
From the Home page, select Predict: WebFOCUS to view articles, questions, and trending articles.
Select Products from the top navigation bar, scroll, and then select the TIBCO WebFOCUS product page to view product overview, articles, and discussions.
Request access to the private WebFOCUS User Group (login required) to network with fellow members.
Former myibi community members should have received an email on 8/3/22 to activate their user accounts to join the community. Check your Spam folder for the email. Please get in touch with us at community@tibco.com for further assistance. Reference the community FAQ to learn more about the community.
We just upgraded to WF 7.6.1. When I try to view a master file in the "Synonym Editor", I get the following error:
Dialog Box title: Error - /WF/qtdenvwfd02/EDASERVE Error Message: Failed to connect to the server. Either the release of the server is incompatible with the release of DMC, or a critical error occurred.
I can't find anything to help figure out this error.
Posts: 64 | Location: Denver | Registered: July 20, 2005
Hi Joan, I had a similar (but not exact) problem and I got around it by making necessary changes to the master file using the text editor rather than the synonym editor. Also, make sure you have installed the 2 hotfixes released with 7.6.1
We ran into this when the version of the client being used (WF Client/DevStudio/iWay Client) was not the same version as the server. Have all software versions been upgraded or are there stil come components on older versions?
Regards,
Darin
In FOCUS since 1991 WF Server: 7.7.04 on Linux and Z/OS, ReportCaster, Self-Service, MRE, Java, Flex Data: DB2/UDB, Adabas, SQL Server Output: HTML,PDF,EXL2K/07, PS, AHTML, Flex WF Client: 77 on Linux w/Tomcat
Posts: 2298 | Location: Salt Lake City, Utah | Registered: February 02, 2007
We have just upgraded the server to 7.6.1 and have installed the hotfixes. I installed 7.6.1 on my desktop, then went back and re-installed it again, and I'm still getting the error.
I do use text editor on my Master Files. But I am testing functionality to see if we can move forward with this version. It seems like we should have all functionality working.
I'm also getting strange behavior when trying to log into our production server (not yet upgraded - awaiting good results of testing on the "test" server). When I try to open a master file on the 7.1.4 server (production) from 7.6.1 Dev Studio, I am prompted to log in. Then, oddly enough, the Synonym Editor displays and works just fine. No error.
DMC did install on my desktop with 7.6.1 Dev Studio, Gen Number 191, Release R7207618 (UNICODE) - but maybe it is part of I-way. Seems like some reading I did suggested that I-way is not included in Dev Studio 7.6.1 without a separate license. Maybe that's the issue. Maybe if I uninstall DMC?
Posts: 64 | Location: Denver | Registered: July 20, 2005