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Focal Point    Focal Point Forums  Hop To Forum Categories  WebFOCUS/FOCUS Forum on Focal Point     Report Caster hanging on saving a task

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Report Caster hanging on saving a task
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Mila
Member
posted
Hello

I'm not sure if this is proper place to ask the following:

I have a problem with Report Caster. While creating a new schedule, Report Caster starts to hang on saving a task. This happens not for all "standard" reports but for some of them. “Burst” bottom also causes the application to hang. Some of reports have been successfully schedule and run smoothly.
Also, those queries which seem to cause RC hanging have been successfully running as referred reports for long time.

Could you please let me know if there is anything which RC does not like?

Thank you, Mila

MRE 7.1, UNIX, ORACLE


WebFOCUS 7.1
UNIX
 
Posts: 18 | Registered: May 15, 2008Report This Post
Darin Lee
Virtuoso
posted Hide Post
Just a guess, but the sporadic nature of the problem leads me to thing that it may be the JVM under which RC is functioning and not RC itself. Check to make sure that there are not java errors and/or memory problems due to java.


Regards,

Darin


In FOCUS since 1991
WF Server: 7.7.04 on Linux and Z/OS, ReportCaster, Self-Service, MRE, Java, Flex
Data: DB2/UDB, Adabas, SQL Server Output: HTML,PDF,EXL2K/07, PS, AHTML, Flex
WF Client: 77 on Linux w/Tomcat
 
Posts: 2298 | Location: Salt Lake City, Utah | Registered: February 02, 2007Report This Post
Mila
Member
posted Hide Post
Thank you

I've got the suggestion to use "-EXIT" as the first command on a fex while scheduling the query and later on delete the command. This shorten the time of attaching fex to the scheduler. It works.


WebFOCUS 7.1
UNIX
 
Posts: 18 | Registered: May 15, 2008Report This Post
GinnyJakes
Expert
posted Hide Post
Mila,

You shouldn't have to do that. Please open a case on this so the IBI can check your configuration to make sure that it is correct.


Ginny
---------------------------------
Prod: WF 7.7.01 Dev: WF 7.6.9-11
Admin, MRE,self-service; adapters: Teradata, DB2, Oracle, SQL Server, Essbase, ESRI, FlexEnable, Google
 
Posts: 2723 | Location: Ann Arbor, MI | Registered: April 05, 2006Report This Post
Terry Whitmore
Silver Member
posted Hide Post
Mila,

This is a known issue in some of the earlier 7.1 releases and has been fixed in subsequent service packs. The report is actually running when you save the task. That may explain the seemingly sporatic nature... the shorter reports run quickly and the longer reports display the more obvious "hanging."

I also agree with Ginny. You should open a case so that CSS can help determine if there is a resolution for your specific release of 7.1.
 
Posts: 22 | Location: Atlanta | Registered: January 19, 2007Report This Post
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