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Focal Point    Focal Point Forums  Hop To Forum Categories  WebFOCUS/FOCUS Forum on Focal Point     [SOLVED] Whats the matter with techsupport.informationbuilders.com ??

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[SOLVED] Whats the matter with techsupport.informationbuilders.com ??
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George Patton
Master
posted
I've been trying to download version 7.7.03 for two days now and I can't even get to the techsupport website or downloadftp.ibi.com

Is it just me, or is anyone else having problems ?

This message has been edited. Last edited by: George Patton,


WebFOCUS 7.7.05 Windows, Linux, DB2, IBM Lotus Notes, Firebird, Lotus Symphony/OpenOffice. Outputs PDF, Excel 2007 (for OpenOffice integration), WP
 
Posts: 674 | Location: Guelph, Ontario, Canada ... In Focus since 1985 | Registered: September 28, 2010Report This Post
Kerry
Expert
posted Hide Post
Hi George,

Thanks for bringing the issue to our attention. This is forwarded to our internal technicals for investigation.

If anyone else experiences the same problem, please reply as well, or send a private message to me.

Cheers,

Kerry


Kerry Zhan
Focal Point Moderator
Information Builders, Inc.
 
Posts: 1948 | Location: New York | Registered: November 16, 2004Report This Post
susannah
Expert
posted Hide Post
its working fine for me, george.



In Focus since 1979///7706m/5 ;wintel 2008/64;OAM security; Oracle db, ///MRE/BID
 
Posts: 3811 | Location: Manhattan | Registered: October 28, 2003Report This Post
George Patton
Master
posted Hide Post
After a lot of grief I managed to get the downloads I need for the upgrade. I still don't know why I couldn't access the site though - I think maybe ibi blocks access after several failed login attempts? I did try many times - initially it gave me the prompt for the unique user ID and password for the download and I got into the site, but when my download manager software started it kept asking repeatedly for the password again - and after that simply wouldn't display the web page.....


WebFOCUS 7.7.05 Windows, Linux, DB2, IBM Lotus Notes, Firebird, Lotus Symphony/OpenOffice. Outputs PDF, Excel 2007 (for OpenOffice integration), WP
 
Posts: 674 | Location: Guelph, Ontario, Canada ... In Focus since 1985 | Registered: September 28, 2010Report This Post
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