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Focal Point    Focal Point Forums  Hop To Forum Categories  WebFOCUS/FOCUS Forum on Focal Point     Error advanced graph assist while saving/running

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Error advanced graph assist while saving/running
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'SOFTWARE/ Information Builders/ WEBFOCUS Desktop'

Hello everyone, I get this error when I want to save or run my changes in the advanced graph assist. On both localhost and remote server.

I really do not have a clue. I hope someone can help!

Thanks!


7.6.8
Windows XP (trough parallels on Mac OSX 10.5.6
HTML
 
Posts: 1 | Registered: April 20, 2009Report This Post
Expert
posted Hide Post
Precilla,

You will get better results by posting this question on the WebFOCUS/FOCUS forum as opposed to this one.

Please make sure that you are running the right version of Java on all of your platforms where WF is running.


Ginny
---------------------------------
Prod: WF 7.7.01 Dev: WF 7.6.9-11
Admin, MRE,self-service; adapters: Teradata, DB2, Oracle, SQL Server, Essbase, ESRI, FlexEnable, Google
 
Posts: 2723 | Location: Ann Arbor, MI | Registered: April 05, 2006Report This Post
Gold member
posted Hide Post
Please contact technical support and open a case for the behavior you are describing. I have researched this issue and agree that there is a product problem. You can mention that Vicky Lozovsky is already aware of this and it will expedite the process. Also, after you open a case, you will be informed when the issue is resolved.

Thanks,
Vicky
 
Posts: 52 | Registered: January 19, 2007Report This Post
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